05-12-2007, 11:19 PM
I pay 5.99 a month for phone insurance at cingular, you can get up to TWO replacement phones per year with a $50 dollar deductable each. There's no need to go back to that store cause they can't do anything for you, everything is handled by an insurance company OVER THE PHONE. First call customer service and add the insurance, then wait till you pass the minimum amount of time to file a claim(I think it's about a week), then you have to call Cust. service and follow the steps to make a claim. No need to run over your phone...Just tell them you had some "Butt-Huggers" on, the phone in your pocket, sat down and craked the screen or something to that effect and you should be all good.