08-02-2008, 02:01 PM
BJoe Wrote:I actually called them today after 3pm.......got put on hold for 10 minutes before "Chad's" voice mail kicked in...............
Man, that's horrible. I can see maybe not getting back to you in a timely manner if the pack was bad and didn't hold a charge. But, This being a safetly issure i would guess that they would be a little more prompt on the situation.
Hope all goes well