08-04-2005, 09:16 PM
Maybe when Leisure has an on site hobby shop at the track I'll buy there. As it is, they could never get anything to the track for me with 4 days notice.
I've had no luck with their customer service and, just like Al's, they've never taught me a thing or gone very far out of their way to help me solve a problem. Frankly, when I shop Al's I feel as if I get worse service BECAUSE I'm a regular!
I support the "idea" of supporting the LHS but until they go the extra mile FOR ME regarding customer service I'll shop on-line. I get AMAZING customer service from http://www.rushrc.com Hell, I'm even staying at the guys house when I go to the Monster Truck nationals in Dallas! How's that for customer service!!!
(BTW, I bought my TZ, new rotary carb, my fuel, paint, and Spektrum at Al's)
I've had no luck with their customer service and, just like Al's, they've never taught me a thing or gone very far out of their way to help me solve a problem. Frankly, when I shop Al's I feel as if I get worse service BECAUSE I'm a regular!
I support the "idea" of supporting the LHS but until they go the extra mile FOR ME regarding customer service I'll shop on-line. I get AMAZING customer service from http://www.rushrc.com Hell, I'm even staying at the guys house when I go to the Monster Truck nationals in Dallas! How's that for customer service!!!
(BTW, I bought my TZ, new rotary carb, my fuel, paint, and Spektrum at Al's)